I visited St Michaels Garage as I had arranged a test drive in a particular make of car that I had managed to source as being available with them. I made email contact to arrange the test drive and was responded to in a very professional and courteous manner and was able to arrange a test drive to fit with my availability. Upon arrival I was greeted by Terry, who presented the car in an immaculate condition and after providing the required evidence to take the vehicle on a test drive, was able to do just that. The car drove beautifully and I was very impressed. My reason for trading in my current vehicle was sensitive and Terry was very understanding to my tearful explanation. For reasons not apparent to me at the time, I decided against the car I had test driven, but was given ample time and opportunity to look around similar vehicles, unhindered, with the offer for any help that I may required whilst doing so. This approach, was for me, so valuable and welcomed, given the reason for changing my vehicle. Ultimately, I became the proud owner of the original vehicle that I test drove the following Tuesday, after excellent customer service skills provided by both Terry and Steve. I cannot recommend this Garage highly enough and should I ever need to contact them, if there were any issues with the car, I have no doubt that the service would be as professional as it has been since my first contact with them.