John H, December 2025 "Excellent buying experience (Nov '25)"

Spoke to salesman Steve on the phone initially, discussed coming to view the car (2021 GR Yaris), also Steve went through finance options, all sounded great, enough to drive 60 miles for a test drive. Welcomed in a very friendly way, car was prepared very nicely indeed, had test drive with valeter Ken, handy as I don't know Sittingbourne at all, the car drove beautifully, further discussed part exchange price with Steve & finance was arranged as we were chatting! St Michaels agreed to do a full service & fresh MOT on the Yaris prior to collection. Collection day, another 60 mile drive, hand over by the Big Boss David as Steve was busy with customers, everything all in order, signed on the dotted line & I now owned a new car! Fantastic drive home. Can't recommend the (whole) Team at St Michaels enough, friendly, professional experience, explained the whole proceedure very well, car was exactly as advertised, & very well presented, absolutely well worth the two 60 mile trips it took to complete the deal, one very, very pleased customer